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Bus ridership is tumbling in Charlotte. Can a new CATS plan bring people back?

In three months, the Charlotte Area Transit System will open the light-rail extension to University City, a $1.1 billion project that will carry riders from one end of the city to the other.

"But as CATS prepares to celebrate, it’s struggling with a question that has befuddled cities nationwide: Where have all the bus riders gone?"

In the last three years, ridership on local buses – the largest and most important part of the CATS system – has declined by more than 15 percent. In the four first months of this fiscal year the downward trend has accelerated, with ridership down 9.1 percent compared with the same period a year earlier.

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London, ON, Canada

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